Skip to main content

Healthcare Intelligence Platform

AD

User Experience

Pain point analysis and user journey optimization

Total Pain Points

52

from last period

Critical Issues

5

from last period

User Satisfaction

8.2/10

from last period

Fix Rate

67%

from last period

Active Pain Points

critical
Functionality

App crashes on login

8234 mentions

pending

Users Affected

82.34K

Sentiment

mixed

App Store
Reddit
high
Design

Cannot find vaccination center

12456 mentions

pending

Users Affected

124.56K

Sentiment

mixed

App Store
Reddit
critical
Design

Insurance not accepted online

6789 mentions

pending

Users Affected

67.89K

Sentiment

mixed

App Store
Reddit
high
Design

Wait times not shown

9234 mentions

pending

Users Affected

92.34K

Sentiment

mixed

App Store
Reddit
medium
Design

Language switching issues

4567 mentions

pending

Users Affected

45.67K

Sentiment

mixed

App Store
Reddit
high
Functionality

Appointment booking confusing

15678 mentions

pending

Users Affected

156.78K

Sentiment

mixed

App Store
Reddit
critical
Design

Records not syncing

5432 mentions

pending

Users Affected

54.32K

Sentiment

mixed

App Store
Reddit
medium
Design

Notifications not working

6123 mentions

pending

Users Affected

61.23K

Sentiment

mixed

App Store
Reddit
high
Design

Support hard to reach

7890 mentions

pending

Users Affected

78.9K

Sentiment

mixed

App Store
Reddit
high
Design

Prescription renewal unclear

4567 mentions

pending

Users Affected

45.67K

Sentiment

mixed

App Store
Reddit
high
Design

Lab results delayed

3456 mentions

pending

Users Affected

34.56K

Sentiment

mixed

App Store
Reddit
medium
Design

Doctor profiles incomplete

2345 mentions

pending

Users Affected

23.45K

Sentiment

mixed

App Store
Reddit

Critical Issues

5

Require immediate action

High Priority

12

Need attention soon

Resolved This Month

8

Issues fixed

Avg Resolution

5.2d

Days to fix

Pain Point Analytics

Fix Rate by Priority